If you're having issues getting the Batch button to appear please don't hesitate to chat with us below or email us at support@sellwithbatch.com.

Our "Make Offer" button not showing up? Here are a few things to check.

Make sure all requirements are met

We don't have a lot of requirements to meet, and the ones we do have take no more than 5 minutes to complete. Make sure that:

Your storefront is enabled
Shopify Payments are enabled
You whitelisted your products

For more information and instructions on how to do this please check our What are the batch requirements article.

We couldn't find the checkout button

Although we do our best to automatically insert the "Make an Offer" button, due to theme differences we sometimes miss the mark. However, inserting the button manually takes about 5 minutes, and no programming experience is needed.

Simple place a div with an id of batch-button-manual wherever you want the button to appear - this works anywhere, including product pages!
<div id="batch-button-manual"></div>
For more detailed instructions see our Can I choose where the Batch call to action appears on my store.

You did all this and the button is still not appearing?

If the button is still not appearing please send us an email at support@sellwithbatch.com, or chat with us on live support on the Batch application right here or in your store's admin. We'll be more than happy to troubleshoot what's going on, and even jump on a call to walk you through the process.
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