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Frequently Asked Question about Batch and how it works.
Can I choose where the Batch call to action appears on my store?
If you're having issues getting the Batch button to appear please don't hesitate to chat with us below or email us at firstname.lastname@example.org. Batch automatically inserts itself right next to your checkout button. But every website has its quirks, which is why we're happy to allow the Batch Manual Insertion so you can drop the Batch button anywhere on your site. Simply place a div with an id of batch-button-manual wherever you want the button to appear – this works anywhere, in
Batch Marketplace Requirements
Getting started with Batch is super easy! There are just 3 requirements to complete which you can do in under 5 minutes. Batch has only 3 requirements, and chances are you've already completed some of them. You can find all of them listed in the /account page of the app. batch-requirements-account Online storefront Batch only works if you are using Shopify for your storefront.
Can I disable a product form being available on Batch?
Yup! You have complete control over what can and can't be sold via Batch. To disable a product from being available on Batch just follow the following steps: Go to your store Shopify admin Go to Batch under "Sales Channel" Under Batch select "account" select-account Scroll down to the section "Publishing" Select "Manage Availability" manage-availability(https://storage.crisp.chat/users/helpde
Can shoppers buy and make offers at the same time?
Absolutely! Batch does not want to take away any guaranteed full price sales. When a customer goes through the Batch flow they can select to buy your item at full price or put in an offer. For the products they select to buy at full price the order will appear in your orders just like a regular order. The products they put an offer on will appear in your Batch merchant dashboard under the products page. You can see below how it appears for users that have selected to buy some products right awa
I can't access Batch on Safari. What's going on?
If you are using Safari, you may have issues accessing Batch on your Shopify admin. We are aware of the issue and are currently working on a solution. Unfortunately, the latest update in Safari affects a large amount of Shopify apps and causes this error. We are hoping to have this solved sooner rather than later. Sorry for the inconvenience. Meanwhile, to get the most out of Batch and start selling your inventory here are a few things you can try: Enable cross site cookies on Safari(htt
Why isn't the Batch button showing up in my store's shopping cart?
If you're having issues getting the Batch button to appear please don't hesitate to chat with us below or email us at email@example.com. Our "Make Offer" button not showing up? Here are a few things to check. Make sure all requirements are met We don't have a lot of requirements to meet, and the ones we do have take no more than 5 minutes to complete. Make sure that: Your storefront is enabled Shopify Payments are enabled You whitelisted your products For more
What stops someone from making very low offers?
Our goal at Batch is to help you as a Merchant to sell your products at the best price possible. Here is how we do it. By default Batch will only allow users to make an offer that is at most 50% below your original price. This prevents you, as a Merchant, wasting time with offers that are way too low. Also, if your customers want to pay full price for some items they can do that as well. maximum original price(https://storage.crisp.chat/users/helpdesk/website/7cd39cd5b306e800/maximumorigin